DID YOU KNOW?

It costs more than five times as much to get a new customer as it does to keep an existing customer. That in itself should help you understand the value of building a relationship with your customers and turning them into both repeat buyers and spokespeople for your company. You ´ve got it in your hands.

People put their lifes into your hands when they book a diving experience with you. So why not worshiping their trust and provide them with all they need in diving? And besides earn money with that?

Relationship selling is all about building a friendship or relationship with your prospects and listening to their needs. Once you've built that relationship, shown you care, and earned their trust, you are on the road to making them a customer. Knowing their needs and finding out their secret fears can help you find solutions for them that are exactly on-target with their needs and build an even stronger relationship.

In this seminar we will talk about relationship selling and about the "4-MAGIC-Ps" which give you access to needs and wishes of people. We focus especially on the dive market and the needs of customers and instructors. At the end you will get a certificate to proof your abilities to your future employer.